Legal notice

2. Contact details

General and legal enquiries:
hello@xtreamgear.co.uk

Customer support:
support@xtreamgear.co.uk

Telephone:
+44 7441 484493

Live chat:
Available 24/7 through our website.

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3. Website purpose and ecommerce platform

Xtream Gear operates an online retail store offering gaming hardware, computers, components, peripherals and electronics.

Our store uses Shopify’s ecommerce platform. Shopify provides platform services; the seller for purchases from this store is the legal operator identified above.

Product listings, checkout information and the applicable purchase policies explain the products offered and the terms of each transaction.

4. Applicable store policies

Please refer to the following policies for information relevant to your use of the store and your purchases:

• Terms of Service — ordering, payment, contract formation and purchase conditions.
• Shipping Policy — delivery arrangements, tracking and shipment enquiries.
• Return & Refund Policy — cancellations, returns, refunds and faulty products.
• Privacy Policy — personal information, cookies and privacy rights.

This notice provides business and website information. It does not override specific commitments made when you purchase a product or reduce your mandatory legal rights.

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5. Intellectual property

Original website text, graphics, branding and other protected materials belong to Xtream Gear or their respective rights holders.

Manufacturer names, logos, product images and trademarks remain the property of their respective owners. References to a brand identify the products concerned and do not, by themselves, claim an official partnership, endorsement or authorised-dealer relationship.

You may browse the website and save or print information for personal shopping, record-keeping and exercising your legal rights. Other reproduction or commercial use must be authorised by the relevant rights holder or permitted by law.

6. Product and website information

We take reasonable care to present accurate product descriptions, prices and availability. If you identify an error, please contact us so we can investigate and correct it.

Any correction affecting an order will be handled under our Terms of Service and applicable law. Updating website content does not allow us to change an accepted purchase unilaterally or avoid responsibility for misleading information.

Where a product is available in several configurations, the selected model and variant determine the specification supplied. Please ask our team if you need clarification before ordering.

7. External links

Our website may link to manufacturer resources, payment services or other third-party websites. Those websites are operated by their respective providers and have their own terms and privacy notices.

Providing a link does not imply endorsement of all content on the linked website. This does not exclude our responsibility for our own statements or for services provided on our behalf where the law makes us responsible.

8. Privacy enquiries

Information about our handling of personal data is available in our Privacy Policy. For privacy questions or requests, contact hello@xtreamgear.co.uk.

Please avoid sending passwords, full payment-card details or unrelated sensitive information in your correspondence.

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9. Legal and intellectual property notices

Send legal enquiries or reports of potentially infringing website content to hello@xtreamgear.co.uk.

To help us assess your report, identify the relevant page or material, explain the concern and provide your contact details. If reporting an intellectual property issue, describe the rights concerned and your authority to act for the rights holder.

We will review reports and take appropriate action. This contact route is provided for convenience and does not replace any formal service requirements imposed by law.

10. Consumer rights and responsibility

Nothing in this notice excludes or restricts liability where doing so would be unlawful, or limits mandatory rights relating to product quality, descriptions, delivery, cancellation or remedies.

The provisions governing liability and disputes are set out in our Terms of Service, subject to applicable consumer protection law.

11. Updates to this notice

We may update this notice when our business details, website arrangements or legal requirements change. The current version will be displayed on this page with its update date.

Changes do not retrospectively reduce rights arising from an existing purchase.